COVID-19: Assistance for businesses

The following information provides support to businesses impacted by COVID-19. 


COVID Safety Plans

Some businesses in NSW now need to have a COVID-19 Safety Plan that provides information about:

  • Hygiene
  • Record-keeping
  • Social distancing measures. 

COVID Safety Plans can be downloaded from the NSW Government website along with information about how to complete. 


COVIDsafe check-in app

COVIDsafe check-in app is now available for businesses and customers.

The Service NSW app now features a COVID Safe Check-in tool to allow customers a safe and contactless way to check in at venues across NSW.

Registered COVID Safe businesses can now be issued a unique QR code which customers can scan using their Service NSW app.

It offers customers a contactless, hygienic method of checking in to businesses so they can be contacted in the event of an outbreak.

Checking-in through the updated Service NSW app automatically captures the date, time and location of the check-in, and securely stores them for 28 days for the sole purpose of COVID tracing.

More information about the COVID Safe Check-in app is available from the Service NSW website. 


COVID-19 Posters and signage for businesses

These signs and posters can be downloaded, printed and put up around the workplace to remind staff, workers, customers and visitors of the risks of COVID-19 and how everyone can help to stop its spread.

Visit Posters and signage for business on the Service NSW website. 


Food businesses

Resources for food businesses

  • COVID Safe Plan can be downloaded from the NSW Government website along with information about how to complete


Financial assistance

  • The Australian Government is providing financial assistance to businesses via the Australian Tax Office. Phone the ATO’s Emergency Support Infoline on 1800 806 218.


JobKeeper applications

The JobKeeper Payment scheme finished on 28 March 2021.

Visit JobKeeper extension for more information. 

More information on the Australian Tax Office website