Delays are currently being experienced for all Development Applications. We apologise for the inconvenience and frustration this is causing and wish to assure you that our staff are working hard to assess all applications as efficiently as possible. We are also actively reviewing our business practises for continual improvement, in line with applicant feedback.
Council can provide you with an update on your how your application is progressing through the assessment process, and in some circumstances, may be able to give general estimates on timeframes for completion.
Check the current status of an application via the NSW Planning Portal Application Tracker by entering the property address (this will show publicly available information).
For more detailed information, including:
Log into your NSW Planning Portal account and view your Active Work (you will need to enter your email address and password to log into your account).
If you are having problems logging in or have questions about how the NSW Planning Portal site works, these frequently asked questions may help you, alternatively, you can contact Service NSW on 1300 305 695.
If information is requested by the consent authority or certifier, you will receive a system-generated email advising you of the request for information. To view and action this request, follow the steps in this guide.
Our assessing officers are here to help. If you have a lodged application, you can reach out the assessing officer any day of the week, but please be mindful of the time it takes to provide feedback.
We respectfully ask that you limit the number of inquiries you make, to allow our officers more time to progress applications in a timely manner.
You can reach out to the assessing officer on (02) 6655 7300 or firstname.lastname@example.org