Waste Management Cards

Waste Management Card information

The Council has made some changes to the way residents can access their annual green waste disposal and bulky goods vouchers. This change has been made to make it easier for the community to access and use the vouchers that they had previously received in the mail, and those issued by Coffs Coast Waste Services. Residents will receive Waste Management Card's in the post from 16 July 2024, and these cards will be automatically loaded with the voucher entitlements for each property. 

Vouchers can be used by presenting the cards at the Raleigh and Dorrigo landfills and notifying the staff of which voucher you would like to use. The staff will then scan the card on entry to ensure the voucher is valid, and then direct the card holder to the drop off point for the waste being disposed of.

The Voucher entitlements for each property are allocated based on the rates paid by each lot, and may vary depending on the individual rates applied. 

These vouchers will be valid each year from 1 July to the following 1 July each year. Unused vouchers will not be carried over and new allocations automatically assigned to each property at the start of the new period. The vouchers issued are for single loads only and can not be split over multiple loads.

Waste that is not eligible for disposal under the existing voucher system or transfer station entitlements will incur fees at the applicable rate shown in the Council fees and charges schedule


What vouchers does my property receive?

Rural Cards

1x Bulky goods voucher per annum (300Kg)

1x green waste voucher per annum (200Kg)

For properties that do not receive the kerbside collection service, this card will replace the previously issued paper cards and will need to be presented at your local waste facility as evidence of your entitlement to free access at the Bellingen Shire Council transfer stations.

This card can also now be used to claim your annual Bulky Goods and Green Waste Disposal vouchers.  

Urban (Domestic) Cards

1x Bulky goods voucher per annum (300Kg)

1x green waste voucher per annum (200Kg)

properties that receive the kerbside collection service, this card will allow residents to claim the annual Bulky Goods and Green Waste Disposal vouchers. These properties also receive the one annual kerbside bulky goods service that is conducted during March and April each year. For more information on the kerbside bulky goods service please visit the Bulky goods page on the BSC website. 

What if I did not receive a card or it has been lost.

If the waste card was not received there may be a few reasons for this.

The cards have been mailed to the ratepayer who is registered on the councils records, this may result in some cards not being received at the physical address particularly if the property is rented. If this is the case and the card has not been forwarded to the person renting the property it is suggested that the owner or property manager be contacted to request the card.

If the ratepayer's contact information has not been updated with Council the card may not be received. This can be addressed by updating the properties primary rate payer information by contacting Council. 

Replacement cards can be requested by the property owner or manager. This can be done by completing the replacement Waste Management Card Form(PDF, 188KB) and must be completed by the registered property owner or manager. Once this form is completed a replacement card will be sent out and any previously issued cards, cancelled.