Respect is Everyone’s Role
Published on 17 April 2024
Bellingen Shire Council is committed to serving the needs of its' 13,253 community members across this stunning region. Nearly 200 dedicated council employees live, work, and engage in the local area, making them integral to our community.
"At Bellingen Shire Council, we strive to provide exceptional service and uphold the highest standards of respect for everyone we encounter," said Mark Griffioen, General Manager of Bellingen Shire Council. "When our team members demonstrate respect to our ratepayers, community members, and visitors, it sets the tone for mutual respect."
Unfortunately, over the past year, our Council workers have faced a troubling rise in aggression and abuse. These incidents, whether verbal or physical, have occurred at worksites, public spaces, via email or social media, and over the phone.
In response to this concerning trend, the 'Respect is Everyone's Role' initiative has been launched; aiming to raise awareness of the issue and promote the importance of a safe work environment for all.
The campaign showcases Council staff from various departments, emphasising their personal contributions as community members, to showcase they are more than just their professional roles. The campaign will be rolled out with posters in Council buildings and across our digital and social media channels.
"Council employees are essential members of our community, but they are people first," said Jayne Burke, Group Leader of People and Culture at Bellingen Shire Council. "By highlighting their interests, hobbies, and passions, we hope to remind everyone that aggression is unacceptable and that together, we can foster mutual respect for the betterment of our region."
"Some frustrations with Council matters can be unfairly directed at our staff," shared Jane Graham, Team Leader of Customer & Business Services. "Just one abusive phone call or heated conversation can disrupt our entire day."
Jane decided to be part of the campaign as she thinks it's an important message to share and ensuring her team is not subjected to the negative behaviour of a small minority.
Respect is a two-way street. Bellingen Shire Council is committed to promoting a culture of mutual respect and appreciation. Through the 'Respect is Everyone's Role' campaign, we aim to create a more positive and supportive environment for both our community members and our staff.