Visitor Information Centre Volunteer -Expression of Interest

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Embrace Your Local Pride: Become a Waterfall Way Visitor Information Centre Volunteer!

Are you passionate about your local community, captivated by the stunning natural beauty that surrounds us, and an advocate for exceptional local produce we offer here in the Shire?

We're seeking enthusiastic individuals to join our team as a Visitor Information Centre Volunteer at the Waterfall Way Visitor Information Centre in the heart of Bellingen.

About Us:

Our Visitor Information Centre is more than just a hub for tourists – it's a celebration of our community, culture, and the breathtaking landscapes that make our region unique. As a fiercely loyal local, you'll play a crucial role in welcoming visitors and sharing the treasures of our beloved Bellingen.

The Role:

As a Visitor Information Centre Volunteer, you're not just answering phones or welcoming visitors to region by providing information and your local recommendations– you're an ambassador for the Bellingen Shire. Here's a glimpse into your key tasks:

  • Respond to incoming phone inquiries
  • Provide customer service, ensuring every visitor feels the warmth of our community through professional, accurate, and friendly interactions.
  • Keep track of visitation statistics, helping us understand and grow our impact.
  • Promote all tourism products without bias, letting the world know about the gems our region has to offer.
  • Sales and handle cash transactions.
Why You're Perfect for the Role:

Your local knowledge is unmatched, your communication is as respectful as it is engaging, and you're ready to work independently, creating memorable experiences for every visitor. Cash handling and customer service experience is a bonus.

Join Us in Showcasing Bellingen Shire:

If you're ready to be the friendly face that introduces the world to the wonders of Bellingen and its surroundings, we want you on our team. Please fill out the form below and we will be in contact shortly.